Rookie Project Co., Ltd. (hereinafter "Rookie Project") collects only the minimum personal information necessary to use the services provided by Rookie Project. Through this Privacy Policy, we inform users of the types of personal information Rookie Project collects, how it is used, to whom it is provided, and how it is destroyed. This Policy also applies to any ancillary services directly or indirectly related to the game services provided by Rookie Project.
1. Collection of Personal Information
■ Mandatory Information: Personal information collected to provide basic services
■ Optional Information: Personal information collected to provide additional services
We collect the following personal information through webpages, apps, emails, written forms, etc.:
- Mobile game services without a login process: We do not collect personal information.
- Mobile game services with a login process: [Mandatory] ID, password, game usage data
※ Collected only when a separate ID and password are registered at the start of the game.
※ Google/Facebook/Game Center account logins are not included in this collection.
- Payment: [Mandatory] Mobile phone number, Cultureland/Happy Money/Book&Life member ID, Open Market ID, Open Market nickname
- Event and promotion participation: [Mandatory] Name, email address
- Pre-registration and SMS: [Mandatory] Mobile phone number, OS information
- Product and prize shipping: [Mandatory] Name, mobile phone number, address
- Processing taxes for prizes: [Mandatory] Name, Resident Registration Number, address
- Inquiries: [Mandatory] Email address [Optional] ID, name, nickname, mobile phone number, date of birth, gender, address, telephone number, mobile carrier information (Depending on the type of inquiry, additional personal information may be collected.)
During the process of using the service, information generated automatically for service stability, prevention of fraudulent users, account and item protection, restriction of behaviors violating the law or Rookie Project's Terms of Use, etc. may be collected, such as IP, access records, service usage records, records of misconduct, download records, payment records, cookies, and device-identifying information (OS information, hardware information, Mac Address, advertising identifiers, etc.).
If you use Rookie Project's service through an account from another company, we only receive personal information for which that company has obtained user consent and process it within the scope of the agreed purposes.
2. Use of Personal Information
- To identify users and verify their identity for user management
- For identity verification and confirmation of consent from a legal representative if the user is under 14 years old
- To provide mobile game services and other ancillary services
- For payment and refunds
- To inform pre-registered users about mobile game downloads, releases, and updates
- To send notifications about events and other promotions
- To confirm event participation and handle prize delivery and related tax processing
- To deliver notifications for service operations such as changes in the Terms of Use, service errors, game usage history, and personal information usage history
- To respond to inquiries, handle complaints, and improve user services
- To ensure a safe service environment
- To analyze the service usage environment through service usage records and provide improved services and personalized offerings
3. Provision of Personal Information
We outsource certain tasks to other companies so that users can conveniently and quickly use our services.
- Outsourced to: CJ Logistics Co., Ltd.
- Purpose: Delivery of products and prizes
During the use of the service, automatically generated information (IP, access records, service usage records, records of misconduct, download records, payment records, cookies, etc.) and device information (OS information, hardware information, Mac Address, advertising identifiers, etc.) may be provided for service stability, prevention of fraudulent users, and account protection.
4. Destruction of Personal Information
Rookie Project will promptly destroy personal information once the purpose of its collection and use has been achieved, except where otherwise required by relevant laws or with the user's consent.
- Act on Consumer Protection in Electronic Commerce, etc.
Records relating to contracts or withdrawal of offers, 5 years
Records relating to payments and supply of goods, 5 years
Records of consumer complaints or dispute resolution, 3 years
- Protection of Communications Secrets Act
Records related to logins, 3 months
When a user withdraws from the game, the personal information collected for the provision of services will be retained for 30 days from the date of withdrawal for the purpose of handling consumer complaints and disputes, and will then be deleted.
Personal information collected for events, etc. is stored for up to one year; however, it may vary depending on each event, and the period stated on the individual event page takes precedence.
Based on the user's consent, personal information of users who have not used the service for 1 or 5 years is stored separately and safely.
Electronic files containing personal information are deleted, and any printed documents are shredded.
5. Rights of Users and Legal Representatives and How to Exercise Them
Rookie Project actively takes necessary measures in response to requests to view, provide, or correct users' personal information.
For children under 14, their legal representatives have the right to request access to, provision of, or corrections to the child's personal information.
You may request to view, provide, correct, or withdraw consent of your personal information by phone or email.
6. Installation and Operation of Automatic Personal Information Collection Devices and How to Refuse Them
We allow online personalized advertising providers to collect behavioral information.
■ Online personalized advertising: A marketing technique that analyzes the user's online usage patterns and access records to provide services that consider the user's characteristics
- Advertising providers: Google, Facebook, Twitter, Adbrix, AdPopcorn, Admob, UnitAds, Tapjoy, TNKfactory, NAS
- Method of collecting behavioral information: Automatically collected when the user runs the app
7. Restriction of Service Use
If a user refuses the collection of personal information by Rookie Project, there may be limitations on the use of some or all of the game services provided by Rookie Project.
Collecting Company and Contact Information
- Company Name: Rookie Project Co., Ltd.
- Email: rookieprojecthelp@gmail.com
If there are any changes, we will inform you through this Privacy Policy.
August 17, 2021